For Social workers
Cultural Safety Reflection for Practitioners
A practitioner reflection on culture, assumptions and power, focused on how the people you work with experience safety, with prompts for action and supervision.
Cultural safety
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For Youth workers
Culture and Belonging Reflection
A reflection for young people on culture, identity and belonging, exploring where they feel they belong, cultural strengths, people who connect them and what…
Cultural connection · Identity and belonging
For Community services and case workers
Debt Priority Worksheet
A worksheet for listing debts and sorting them into priority and non-priority, so people can protect housing and essentials first and get free financial…
Budgeting and money · Debt
For NDIS providers and support coordinators
Dignity of Risk and Safeguarding Plan (SIL)
A plan made with a person in supported independent living that respects their choice to take a risk, lists the safeguards they agree to,…
Dignity of risk · Safeguarding
For Youth workers
Duty of Care Decision Guide
A decision guide for youth workers balancing young people's rights and autonomy with duty of care, covering risk, the young person's views, options, consultation…
Duty of care · Safeguarding
For Social workers
Elder Abuse Awareness Guide
A practitioner guide to recognising and responding to elder abuse, covering forms of abuse, signs, talking with the older person, rights and choice, safety…
Elder abuse · Safeguarding
For Community services and case workers
Emergency Relief Request Preparation
A client-friendly checklist for preparing to ask for emergency relief: what you need, what services may ask, what to bring and what to do…
Emergency relief and food support · Housing and practical stability
For Community services and case workers
Employment Barriers and Strengths Plan
A plan for case workers and clients working towards employment, mapping strengths, barriers such as transport, childcare, health and documents, supports and next steps.
Employment · Employment planning
For Community services and case workers
Engagement Barriers Reflection
A reflection for workers and teams on why people may not engage with a service, looking at practical, emotional, cultural and service barriers, and…
Client engagement · Critical reflection
For Community services and case workers
Exit Feedback Conversation
A guide for gathering feedback when a client's service ends, covering what helped, what could be better, how they are going now, ongoing supports…
Case review and exit planning · Exit feedback
For Social workers
Family and Support Network Map
A concentric circles map for exploring who is closest to a person, who helps in practical and emotional ways, and where the network could…
Person in environment · Support networks
For Social workers
Family Strengths and Stressors Map
A visual map and table for exploring a family's strengths, stressors and supports across relationships, health, money, housing, work or school, community and culture.
Family systems · Person in environment
For Social workers
Family Violence Referral Pathways Guide
A practitioner guide to responding to family violence disclosures and referral pathways, covering immediate safety, listening, risk assessment through organisational frameworks, specialist services and…
Family violence · Referral and case planning
For Social workers
Financial Hardship Conversation Guide
A practitioner guide for opening respectful conversations about money, exploring income, debts and essentials, recognising financial abuse and making well-matched referrals.
Financial hardship · Referral and case planning
For Community services and case workers
Finding Legal Help
A guide for workers and clients to free and low-cost legal help in Australia, matching common legal problems with the type of service that…
Legal help · Referral and case planning
For Youth workers
First Budget Planner
A simple first budget planner for young people starting work, study or moving out, covering income, essentials, fun money, saving and watching out for…
Budgeting and money · Independent living
For Community services and case workers
First Meeting and Engagement Guide for Case Workers
A guide and checklist for first meetings with new clients: preparing, explaining the service and confidentiality honestly, gaining consent and agreeing what happens next.
Client engagement · Referral and case planning
For Community services and case workers
Food Security Plan
A practical plan for people struggling to afford enough food, mapping local food relief, community meals, low-cost options, cooking facilities and longer-term supports.
Emergency relief and food support · Food security
For Community services and case workers
Getting Online Checklist
A digital inclusion checklist for clients, covering devices, data and internet, skills, setting up email and government accounts, staying safe and where to learn…
Digital inclusion · Online safety
For Community services and case workers
Goal-Setting Worksheet
A simple goal-setting worksheet that breaks a goal into small steps, plans for barriers and sets a review date.
Executive functioning · Goal setting
For Community services and case workers
Going to Court: Support Checklist
A checklist for workers supporting clients attending court, covering legal representation, practical arrangements, what to expect on the day, wellbeing and after court.
Courts and justice · Legal help
For Community services and case workers
Hardship Payment Plan Letter Template
A plain-language letter template for asking a creditor or utility provider for hardship assistance or a payment plan, with guidance for workers and a…
Budgeting and money · Emergency relief and food support
For Community services and case workers
Home Visit Preparation for Case Workers
A preparation sheet for respectful, purposeful home visits, covering purpose, the client's preferences and consent, cultural considerations, what to bring, safety checks and follow-up.
Client engagement · Home visits
For Social workers
Hospital Discharge and Transition Planning Checklist
A psychosocial discharge planning checklist for hospital social workers covering the person's goals, home, supports, carers, practical needs, follow-up and what to do if…
Discharge and transition planning · Support networks
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