Resource Library
Practical worksheets, handouts, visual supports and guides for helping professionals. Search by keyword, filter by profession or topic, and preview each resource before you download.
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For Social workers
A relapse prevention worksheet for identifying personal triggers, planning for high-risk situations, riding out cravings and responding to a slip, with a support contacts…
Coping strategies · Relapse prevention
For Community services and case workers
A checklist for workers supporting people newly arrived in Australia, covering health, income, banking, housing, education, English classes, interpreters, community connection and specialist services.
Cultural responsiveness · Service navigation
For NDIS providers and support coordinators
A record of how current residents were consulted before a new housemate moves into a shared home, and how everyone's needs, preferences and safety…
Shared living · Specialist disability accommodation (SDA)
For Social workers
A respectful wellbeing check-in for older people covering health, mood, connection, safety, home, money and what matters to them, to guide support planning.
Aged care transitions · Older adult wellbeing
For Youth workers
A checklist for youth outreach workers covering preparation, approaching young people, building trust, safety, follow-up and recording, for street, school and community outreach.
Outreach engagement · Worker safety
For Community services and case workers
A worker safety checklist for home and outreach visits, covering planning, check-in systems, arriving, during the visit, leaving if unsafe and debriefing.
Worker safety
For Counsellors and therapists
A reflection for parents and caregivers on sources of parenting stress, its effects, what helps, support available and one change to ease the load,…
Parenting stress · Parenting support
For Community services and case workers
A strengths-based conversation guide for case workers to explore what parents want help with, covering routines, behaviour, wellbeing, practical needs and preferred supports.
Parenting support · Referral and case planning
For Social workers
A strengths-based plan with parents and caregivers covering their strengths, their child's needs, goals, supports and who can help, focused on what the family…
Family systems · Parenting support
For NDIS providers and support coordinators
A record for handling a participant's money and property in a shared home: what the person has agreed to, every transaction with receipts, monthly…
Budgeting and money · Rights
For Social workers
A visual map for exploring the relationships, systems and environments around a person, what each adds or takes away, and where change might help.
Person in environment · Support networks
For NDIS providers and support coordinators
A practical pack that helps participants and supporters prepare for a planning or review meeting: what has changed, what to bring, questions to ask…
Advocacy and self-advocacy · Choice and control
For Social workers
A structured reflection for social workers on their own identities, privilege and power in practice relationships, how these shape decisions and what anti-oppressive practice…
Critical reflection · Cultural safety
For Social workers
A gentle checklist for families and workers covering the practical tasks after someone dies, from the first days to the following months, with space…
Bereavement practicalities · Grief and loss
For Social workers
A personal wellbeing plan for social workers covering what sustains me, early warning signs, daily and weekly practices, supervision, boundaries and support contacts.
Burnout · Clinical and professional supervision
For Social workers
A set of open, respectful conversation prompts across eight psychosocial areas to help social workers explore needs and strengths without a checklist feel.
Intake and needs identification · Person in environment
For Social workers
Message templates and a conversation guide for social workers reconnecting with clients after missed appointments, focusing on welfare, barriers and making it easy to…
Client engagement · Engagement and follow-up
For Community services and case workers
A plain-language guide for tenants who have received a notice to vacate: what to check, getting urgent free tenancy advice, knowing your options and…
Housing and practical stability · Tenancy support
For Community services and case workers
A checklist and record for preparing warm, consent-based referrals: confirming the need, preferences, information to share, follow-up and what happens while the person waits.
Referral and case planning · Service navigation
For Community services and case workers
A step-by-step plan for tenants behind on rent: work out the amount, get tenancy advice, contact the landlord or agent early, offer an affordable…
Financial hardship · Housing and practical stability
For Youth workers
A practical guide for young people renting for the first time, covering budgeting, applications, bond, condition reports, leases, rights and responsibilities and where to…
Independent living · Tenancy support
For Community services and case workers
A step-by-step checklist for helping clients obtain or replace identity documents, starting with the documents that unlock others, with fee waiver prompts and a…
Identity documents · Service navigation
For Community services and case workers
A guide for community services staff on receiving and responding to complaints, covering listening, acknowledging, investigating, responding, learning and supporting staff.
Feedback and complaints · Handling complaints
For Youth workers
A step-by-step resume builder for young people, covering contact details, a short profile, skills, experience including volunteering and school, education, referees and a checklist.
Employment · Job applications
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