Resource Library
Practical worksheets, handouts, visual supports and guides for helping professionals. Search by keyword, filter by profession or topic, and preview each resource before you download.
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For NDIS providers and support coordinators
An accessible record for house meetings in shared homes, with picture prompts for shared spaces, meals, visitors, worries and plans, and checks that everyone…
Meeting records · Shared living
For Community services and case workers
A fortnightly household budget planner that puts essentials first, lists income and expenses, tracks debts and shows where to get free financial counselling.
Budgeting and money · Housing and practical stability
For Social workers
A conversation tool for reviewing housing, money, food, utilities, transport, documents, health access and safety, then agreeing practical priorities.
Housing and practical stability · Person in environment
For Social workers
A checklist for preparing strong social and community housing applications, covering documents, evidence of need, support letters, housing requirements and keeping applications current.
Housing and practical stability · Social housing applications
For NDIS providers and support coordinators
An incident register built around the details the NDIS incident management rules require, with reportable incident dates and a review section for learning and…
Audit readiness · Incident management
For Community services and case workers
A client-friendly preparation sheet for income support appointments, covering what to bring, questions to ask, notes during the appointment and next steps.
Income support · Meeting preparation
For Social workers
A checklist for helping people navigate Australian Government income support, from documents and online accounts to appointments, reporting obligations and asking for a review.
Financial hardship · Income support
For Community services and case workers
A structured intake guide that helps case workers identify needs across ten life areas and sort them into today, soon and later, with the…
Intake and needs identification · Referral and case planning
For Community services and case workers
A practical booking checklist and record for arranging interpreters, covering language and dialect, preferences, mode, timing, location, confirmation and Auslan requests.
Cultural responsiveness · Working with interpreters
For Youth workers
Practice cards with common job and course interview questions, tips for answering using real examples, questions to ask the interviewer and a preparation checklist.
Employment · Interview skills
For NDIS providers and support coordinators
A one-page flowchart for team leaders and workers: make people safe, decide whether an incident is reportable to the NDIS Commission and know the…
Incident management · Safeguarding
For Youth workers
A practical checklist for young people getting ready for work or study, covering documents, getting there, applications, interviews and knowing their rights.
Goal setting · School and work readiness
For Social workers
A checklist for social workers supporting grandparents, relatives and friends raising children, covering finances, legal arrangements, school, health, wellbeing, culture and peer support.
Carer wellbeing · Family systems
For Youth workers
A planner for young people working towards a driver licence, covering the steps in their state or territory, documents, supervising drivers, a practice log…
Independent living · Learning to drive
For Youth workers
A practitioner guide to respectful, inclusive language with LGBTIQ+ people, with plain definitions of key terms, everyday do's and don'ts, inclusive forms and where…
Identity, gender and sexuality · LGBTIQ+ inclusion
For Community services and case workers
A practical organiser for working through bills, forms, appointments and documents with a client, sorting what is urgent and planning who will do what.
Housing and practical stability · Problem-solving
For Social workers
A trauma-informed life story template for children, young people or adults, with sections for about me, family and important people, places, milestones, achievements and…
Identity and belonging · Life story work
For Disability support workers
An Easy Read guide to speaking up when something is not right in everyday life, from shops to health and housing services, with simple…
Accessible information · Advocacy and self-advocacy
For Community services and case workers
A navigation guide for workers on mental health support in Australia, from GPs and mental health plans to youth services, community programs, phone and…
Help-seeking · Mental health pathways
For Community services and case workers
A non-punitive guide for following up missed appointments, covering contact attempts, checking welfare, understanding barriers, re-engaging and escalating concerns when needed.
Client engagement · Engagement and follow-up
For Social workers
A practical moving checklist for clients and workers, covering timelines, bond and leases, utilities, mail, services to update, packing and settling in to a…
Housing and practical stability · Moving home
For Social workers
A guide for social workers supporting older people and families considering residential aged care, covering the person's wishes, options, assessments, costs, emotions and next…
Aged care transitions · Family meetings
For Youth workers
A practical checklist for young people moving out of home, covering money, housing, essentials, setting up services, life skills and support networks.
Independent living · Moving home
For NDIS providers and support coordinators
An Easy Read guide for people living in supported independent living about their rights at home: separate agreements, keys, private space, visitors, house meetings,…
Rights · Supported independent living (SIL)
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