About this resource
Court can be stressful and confusing. This checklist helps workers support clients to get legal advice, arrange transport, childcare and time off, know what to expect on the day, look after their wellbeing and follow up after court.
Purpose
To help clients attend court prepared, supported and on time.
Who it is for
Primary profession: Community services and case workers. Also relevant for social workers, youth workers.
Client or participant group: Community services workers supporting clients with court appearances.
Practice setting: Justice, family, housing and community services.
Suggested uses
- Case planning
- Justice support
- Family law and tenancy matters
- Training new workers
Instructions for practitioners
- Make sure the client has legal advice.
- Do not give legal advice yourself.
- Help with practical arrangements.
- Check in after court.
Instructions for clients or participants
- Get legal advice.
- Plan how you will get there.
- Bring your papers.
Accessibility considerations
Interpreters can be arranged through courts. Ask early.
Scope and limitations
Practical support only. It is not legal advice.
Research basis
Case management practice standards describe assessment, planning, coordination, review and planned exits with the person at the centre.
- Case Management Society of Australia and New Zealand. (2013). National standards of practice for case management (3rd ed.). https://www.cmsa.org.au/
What is included
A 2-page printable A4 PDF, including a practitioner notes page with the research basis (version 1.0).
Originality
Original Practitioner Plus content: wording, activity structure, layout and icons were created for this resource. No third-party worksheets, illustrations or text were reproduced.



