For NDIS providers and support coordinators
Reference Check Form
A structured phone reference check covering conduct, safety and whether the referee would re-employ.
NDIS worker file · Safeguarding
What it is for
Tools for practitioners
Guides, checklists and templates for your own practice.
541 resources
For Community services and case workers
Referral Preparation Checklist
A checklist and record for preparing warm, consent-based referrals: confirming the need, preferences, information to share, follow-up and what happens while the person waits.
Referral and case planning · Service navigation
For Allied health and multidisciplinary teams
Reflective Practice Log
A structured log for reflecting on practice experiences, covering what happened, thoughts and feelings, what went well, what could change, learning and next actions.
Clinical and professional supervision · Reflective practice
For Occupational therapists
Regulation Toolbox for Home
An OT-informed toolbox for families to plan calming and alerting activities at home, a calm space, daily movement and how to respond when a…
Co-regulation · Family routines
For Occupational therapists
Relaxation Scheduling Plan
An OT-informed plan for building regular relaxation into the week, choosing activities, scheduling them around routines and tracking their effect on stress and energy.
Occupational balance · Relaxation and imagery
For Educators and school support staff
Relief Teacher Information Sheet
A template for classroom teachers to leave essential information for relief teachers, covering routines, students with additional needs, health plans, behaviour supports and key…
Classroom routines · Inclusive education
For Community services and case workers
Rent Arrears Action Plan
A step-by-step plan for tenants behind on rent: work out the amount, get tenancy advice, contact the landlord or agent early, offer an affordable…
Financial hardship · Housing and practical stability
For Community services and case workers
Replacing Identity Documents Checklist
A step-by-step checklist for helping clients obtain or replace identity documents, starting with the documents that unlock others, with fee waiver prompts and a…
Identity documents · Service navigation
For Speech pathologists
Requesting Skills Practice Plan
A plan for building requesting skills through motivating, playful opportunities, with partner strategies, target requests for each activity and a simple practice record.
AAC and aided language · Communication partner strategies
For Disability support workers
Respectful Language Guide
A practical guide for support workers on respectful everyday language, covering talking with the person, talking about the person, avoiding infantilising language and asking…
Respectful language · Values in support work
For Community services and case workers
Responding to Complaints Guide
A guide for community services staff on receiving and responding to complaints, covering listening, acknowledging, investigating, responding, learning and supporting staff.
Feedback and complaints · Handling complaints
For NDIS providers and support coordinators
Responsive Support Provision Policy
How your organisation delivers supports that respond to each person's changing needs, and works with other providers.
Active support and engagement · Audit readiness
For Educators and school support staff
Restorative Conversation Guide for Teachers
A guide for teachers holding restorative conversations after conflict or harm, with preparation steps, question prompts for each person and a simple agreement record.
Conflict resolution · Restorative practice
For NDIS providers and support coordinators
Restrictive Practice Use Log
A record of each use of a regulated restrictive practice, to support monthly reporting within 5 business days of month end.
Documentation and record keeping · Restrictive practices
For Youth workers
Resume Builder
A step-by-step resume builder for young people, covering contact details, a short profile, skills, experience including volunteering and school, education, referees and a checklist.
Employment · Job applications
For Social workers
Risk and Protective Factors Reflection
A practitioner reflection for case formulation, mapping risk and protective factors across individual, relationship, community and structural levels, and identifying where support can strengthen…
Formulation support · Person in environment
For Counsellors and therapists
Risk Consultation and Escalation Log
A simple running log of who you consulted about a client risk or safety concern, what advice you received, what you decided and when…
Clinical and professional supervision · Records of concern
For NDIS providers and support coordinators
Risk Enablement Conversation Guide
A guide for supporting participants to take reasonable risks that matter to them, exploring benefits, possible harms, ways to reduce harm and the participant's…
Choice and control · Dignity of risk
For NDIS providers and support coordinators
Risk Management Policy
How your organisation finds, rates, controls and reviews risks to participants, workers and the business.
Audit readiness · NDIS policies and procedures
For NDIS providers and support coordinators
Roster of Care Planner
A planning tool for support ratios by time of day, to help you prepare a roster of care.
Plan budgets · SIL house records
For Positive behaviour support practitioners
Routines and Engagement Audit
A landscape audit for mapping a person's day hour by hour, noting activity, engagement, choice and support, to find times for more meaningful activity.
Active support and engagement · Proactive support strategies
For NDIS providers and support coordinators
Safe Environment Policy
How your organisation keeps the places where supports are delivered safe, including people's homes.
Audit readiness · NDIS policies and procedures
For Social workers
Safeguarding Conversation Guide for Practitioners
A practitioner guide for responding well when someone raises a concern or makes a disclosure, with what to do and avoid, next steps and…
Safeguarding · Trauma-informed practice
For NDIS providers and support coordinators
Safeguarding Policy: Violence, Abuse, Neglect, Exploitation and Discrimination
How your organisation prevents, recognises and responds to violence, abuse, neglect, exploitation and discrimination.
Incident management · NDIS policies and procedures
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