Resource Library
Practical worksheets, handouts, visual supports and guides for helping professionals. Search by keyword, filter by profession or topic, and preview each resource before you download.
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51 resources
For Community services and case workers
A checklist for exploring housing options with clients, from crisis and transitional accommodation to social, community and private rental, with eligibility, documents and next…
Housing and practical stability · Service navigation
For Disability support workers
An Easy Read guide to making a simple budget: money coming in, money going out, saving and getting help, with a simple weekly budget…
Accessible information · Budgeting and money
For Social workers
A short check-in for family and unpaid carers covering energy, sleep, health, connection, time for themselves and the support they would like, with prompts…
Carer wellbeing · Support networks
For Community services and case workers
A short, accessible feedback survey for community services, asking about respect, being listened to, getting help, ease of access and suggestions, with an anonymous…
Client engagement · Feedback and complaints
For Community services and case workers
A plain-language explainer for clients starting case management, covering what case management is, what to expect from your worker, your role, privacy, feedback and…
Case management · Client rights and responsibilities
For Social workers
A plain-language explainer for clients about privacy, what information is kept, who it may be shared with and why, their choices, and the limits…
Informed consent · Privacy and information sharing
For Youth workers
A practical guide for young people cooking on a budget, with pantry staples, money-saving tips, three simple meal ideas and a weekly meal plan.
Budgeting and money · Independent living
For Youth workers
A reflection for young people on culture, identity and belonging, exploring where they feel they belong, cultural strengths, people who connect them and what…
Cultural connection · Identity and belonging
For Community services and case workers
A worksheet for listing debts and sorting them into priority and non-priority, so people can protect housing and essentials first and get free financial…
Budgeting and money · Debt
For Community services and case workers
A client-friendly checklist for preparing to ask for emergency relief: what you need, what services may ask, what to bring and what to do…
Emergency relief and food support · Housing and practical stability
For Social workers
A concentric circles map for exploring who is closest to a person, who helps in practical and emotional ways, and where the network could…
Person in environment · Support networks
For Youth workers
A simple first budget planner for young people starting work, study or moving out, covering income, essentials, fun money, saving and watching out for…
Budgeting and money · Independent living
For Community services and case workers
A guide and checklist for first meetings with new clients: preparing, explaining the service and confidentiality honestly, gaining consent and agreeing what happens next.
Client engagement · Referral and case planning
For Community services and case workers
A practical plan for people struggling to afford enough food, mapping local food relief, community meals, low-cost options, cooking facilities and longer-term supports.
Emergency relief and food support · Food security
For Community services and case workers
A simple goal-setting worksheet that breaks a goal into small steps, plans for barriers and sets a review date.
Executive functioning · Goal setting
For Social workers
A psychosocial discharge planning checklist for hospital social workers covering the person's goals, home, supports, carers, practical needs, follow-up and what to do if…
Discharge and transition planning · Support networks
For Community services and case workers
A fortnightly household budget planner that puts essentials first, lists income and expenses, tracks debts and shows where to get free financial counselling.
Budgeting and money · Housing and practical stability
For Community services and case workers
A client-friendly preparation sheet for income support appointments, covering what to bring, questions to ask, notes during the appointment and next steps.
Income support · Meeting preparation
For Social workers
A checklist for helping people navigate Australian Government income support, from documents and online accounts to appointments, reporting obligations and asking for a review.
Financial hardship · Income support
For Community services and case workers
A structured intake guide that helps case workers identify needs across ten life areas and sort them into today, soon and later, with the…
Intake and needs identification · Referral and case planning
For Community services and case workers
A practical booking checklist and record for arranging interpreters, covering language and dialect, preferences, mode, timing, location, confirmation and Auslan requests.
Cultural responsiveness · Working with interpreters
For Youth workers
Practice cards with common job and course interview questions, tips for answering using real examples, questions to ask the interviewer and a preparation checklist.
Employment · Interview skills
For Youth workers
A practical checklist for young people getting ready for work or study, covering documents, getting there, applications, interviews and knowing their rights.
Goal setting · School and work readiness
For Youth workers
A planner for young people working towards a driver licence, covering the steps in their state or territory, documents, supervising drivers, a practice log…
Independent living · Learning to drive
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