About this resource
Finding housing involves many options and applications. This checklist helps workers and clients explore crisis, transitional, social and community housing, private rental and other options, check eligibility and documents, and plan next steps.
Purpose
To explore housing options systematically and plan applications.
Who it is for
Primary profession: Community services and case workers. Also relevant for social workers, youth workers.
Client or participant group: Adults and young people needing housing, and the workers supporting them.
Practice setting: Housing services, emergency relief and case management.
Suggested uses
- Housing assessments
- Case planning
- Supporting applications
- Planning exits from crisis accommodation
Instructions for practitioners
- Explore the client's preferences and priorities.
- Check local eligibility rules and waiting times.
- Gather documents early.
- Follow up applications and keep the client informed.
Instructions for clients or participants
- Tick the options to explore.
- Gather your documents.
- Keep a record of applications.
Accessibility considerations
Workers can scribe. Interpreters can support.
Scope and limitations
General navigation support. Housing systems and eligibility differ between states and territories.
Research basis
Case management practice standards describe assessment, planning, coordination, review and planned exits with the person at the centre.
- Case Management Society of Australia and New Zealand. (2013). National standards of practice for case management (3rd ed.). https://www.cmsa.org.au/
What is included
A 2-page printable A4 PDF, including a practitioner notes page with the research basis (version 1.0).
Originality
Original Practitioner Plus content: wording, activity structure, layout and icons were created for this resource. No third-party worksheets, illustrations or text were reproduced.
