Age group
Resources for professional use rather than for clients.
179 resources
For Allied health and multidisciplinary teams
A self-assessment for allied health practitioners on collaborative practice, covering role clarity, communication, shared goals, conflict, client involvement and team reflection.
Collaborative practice · Interdisciplinary practice
For Speech pathologists
An audit for supported living, aged care and day programs on how well the environment supports communication, covering noise, light, visuals, AAC access, opportunities…
Communication environments · Communication partner strategies
For Speech pathologists
A session plan for training families, educators or support workers as communication partners, with learning goals, demonstration, practice with feedback and a take-home strategy.
Communication partner strategies · Communication partner training
For Allied health and multidisciplinary teams
A client-friendly directory template for listing local services by need, with plain-language descriptions, contact details, opening hours, costs and accessibility notes.
Community resources · Resource directories
For Social workers
A template for social workers and teams to map local services and supports by need, recording contacts, eligibility, costs, wait times, cultural safety and…
Community resources · Referral and case planning
For NDIS providers and support coordinators
A complaints register and good-practice checklist that follow the NDIS complaints management rules, from acknowledgement and support to outcome, learning and 7-year records.
Audit readiness · Feedback and complaints
For NDIS providers and support coordinators
A declaration form for directors, managers and workers, and a register showing how each actual or perceived conflict of interest is managed and explained…
Audit readiness · Conflicts of interest
For NDIS providers and support coordinators
A register for every improvement that comes from feedback, complaints, incidents, audits and worker ideas, from the issue through to evidence that the change…
Audit readiness · Feedback and complaints
For NDIS providers and support coordinators
A coordination tool for support coordinators requesting and tracking reports from multiple allied health providers, covering purpose, questions to address, deadlines and participant review.
Coordinating reports · Evidence and reports
For Social workers
A checklist for social workers supporting clients through tribunal or court hearings, such as guardianship, mental health or tenancy matters, covering advocacy, documents, statements…
Courts and justice · Supported decision-making
For Social workers
A social work critical reflection tool for examining a practice situation through assumptions, power, structural factors and values, leading to changes in practice.
Critical reflection · Reflective practice
For Allied health and multidisciplinary teams
A reflective checklist for teams and practitioners on culturally responsive practice, covering self-reflection, communication, interpreters, family and community, environment and service design.
Cultural responsiveness · Cultural safety
For Social workers
A practitioner reflection on culture, assumptions and power, focused on how the people you work with experience safety, with prompts for action and supervision.
Cultural safety
For NDIS providers and support coordinators
A simple daily notes template for providers and workers linking supports delivered to the participant's goals, with the participant's comments, highlights and follow-ups.
Documentation and record keeping · Participant voice
For Positive behaviour support practitioners
A guide for behaviour support practitioners training teams to collect reliable, respectful data, covering why data matters, definitions, recording methods, practice and checking agreement.
Data collection training · Observation and data collection
For Positive behaviour support practitioners
A template for summarising behaviour support data for plan reviews, covering trends, quality of life indicators, strategy implementation, the person's views and recommendations.
Data review · Observation and data collection
For Allied health and multidisciplinary teams
A checklist for peer review of de-identified clinical or case notes, covering identification, clarity, objectivity, consent, risk, plans and timeliness, with structured feedback.
Documentation and record keeping · Interdisciplinary practice
For Youth workers
A decision guide for youth workers balancing young people's rights and autonomy with duty of care, covering risk, the young person's views, options, consultation…
Duty of care · Safeguarding
For Social workers
A practitioner guide to recognising and responding to elder abuse, covering forms of abuse, signs, talking with the older person, rights and choice, safety…
Elder abuse · Safeguarding
For Community services and case workers
A reflection for workers and teams on why people may not engage with a service, looking at practical, emotional, cultural and service barriers, and…
Client engagement · Critical reflection
For Allied health and multidisciplinary teams
A checklist for handing over equipment to clients and families, covering fit and set-up, demonstration, practice, safety, maintenance, written instructions and follow-up.
Assistive technology · Equipment handover
For Occupational therapists
A template for clear, illustrated instructions for using equipment such as hoists, shower chairs or mobility aids, covering purpose, safety checks, steps, cleaning and…
Assistive technology · Equipment instructions
For NDIS providers and support coordinators
A checklist for support coordinators and participants gathering information before a plan reassessment, including reports, the participant's statement, carer input, progress and quotes.
Evidence and reports · Meeting preparation
For Community services and case workers
A guide for gathering feedback when a client's service ends, covering what helped, what could be better, how they are going now, ongoing supports…
Case review and exit planning · Exit feedback
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