About this resource
Reports from several providers need coordination. This tool records each provider, the report's purpose, key questions to address, deadline, status and whether the participant has reviewed it, reducing duplication and gaps.
Purpose
To get the right reports, on time, addressing the right questions.
Who it is for
Primary profession: NDIS providers and support coordinators. Also relevant for allied health and multidisciplinary teams, occupational therapists, speech pathologists.
Client or participant group: Support coordinators.
Practice setting: Plan reassessments and funding requests.
Suggested uses
- Plan reassessments
- Assistive technology requests
- Home modification requests
- Change of circumstances
Instructions for practitioners
- Agree with the participant which reports are needed.
- Give providers clear questions and deadlines.
- Avoid duplicate assessments.
- Make sure the participant sees reports before submission where possible.
Accessibility considerations
Editable HTML source available for adaptation.
Scope and limitations
A coordination tool. It does not guarantee funding outcomes.
Research basis
Interprofessional collaboration interventions may improve professional practice and outcomes, although the evidence is still limited. Clear, plain-language information and checking understanding (teach-back) improve understanding, safety and quality of care. Case management practice standards describe assessment, planning, coordination, review and planned exits with the person at the centre.
- Australian Commission on Safety and Quality in Health Care. (2014). Health literacy: Taking action to improve safety and quality. ACSQHC. https://www.safetyandquality.gov.au/publications-and-resources/resource-library/health-literacy-taking-action-improve-safety-and-quality
- Australian Government. Style Manual: Plain language and word choice. https://www.stylemanual.gov.au/writing-and-designing-content/clear-language-and-writing-style/plain-language-and-word-choice
- Case Management Society of Australia and New Zealand. (2013). National standards of practice for case management (3rd ed.). https://www.cmsa.org.au/
- Reeves, S., Pelone, F., Harrison, R., Goldman, J., & Zwarenstein, M. (2017). Interprofessional collaboration to improve professional practice and healthcare outcomes. Cochrane Database of Systematic Reviews, Article CD000072. https://doi.org/10.1002/14651858.cd000072.pub3
- Talevski, J., Wong Shee, A., Rasmussen, B., Kemp, G., & Beauchamp, A. (2020). Teach-back: A systematic review of implementation and impacts. PLOS ONE, 15(4), e0231350. https://doi.org/10.1371/journal.pone.0231350
What is included
A 2-page printable A4 PDF, including a practitioner notes page with the research basis (version 1.0).
Originality
Original Practitioner Plus content: wording, activity structure, layout and icons were created for this resource. No third-party worksheets, illustrations or text were reproduced.
