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Practical worksheets, handouts, visual supports and guides for helping professionals. Search by keyword, filter by profession or topic, and preview each resource before you download.

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Plus membersChecklists

For Youth workers

Outreach Engagement Checklist

A checklist for youth outreach workers covering preparation, approaching young people, building trust, safety, follow-up and recording, for street, school and community outreach.

Outreach engagement · Worker safety

Plus membersChecklists

For Community services and case workers

Outreach Visit Safety Checklist

A worker safety checklist for home and outreach visits, covering planning, check-in systems, arriving, during the visit, leaving if unsafe and debriefing.

Worker safety

Plus membersPractitioner and facilitator guides

For Community services and case workers

Parenting Support Needs Conversation

A strengths-based conversation guide for case workers to explore what parents want help with, covering routines, behaviour, wellbeing, practical needs and preferred supports.

Parenting support · Referral and case planning

Plus membersGroup activities

For Youth workers

Peer Support Skills

A training resource for young peer supporters covering listening, encouraging, knowing limits, confidentiality and its limits, self-care and when and how to get adult…

Help-seeking · Listening skills

Plus membersReflection activities

For Social workers

Power and Privilege Practice Reflection

A structured reflection for social workers on their own identities, privilege and power in practice relationships, how these shape decisions and what anti-oppressive practice…

Critical reflection · Cultural safety

Plus membersTemplates and planning tools

For Counsellors and therapists

Record of Concern: Adult at Risk

A record of a concern about an adult who may be experiencing abuse, neglect or exploitation, including older people and people with disability: facts,…

Records of concern · Rights

Plus membersTemplates and planning tools

For Counsellors and therapists

Record of Concern: Child or Young Person

A clear record of a concern about a child's safety or wellbeing: what you saw or heard in their exact words, what you did,…

Child protection · Records of concern

FreeTemplates and planning tools

For Community services and case workers

Rent Arrears Action Plan

A step-by-step plan for tenants behind on rent: work out the amount, get tenancy advice, contact the landlord or agent early, offer an affordable…

Financial hardship · Housing and practical stability

Plus membersChecklists

For Community services and case workers

Replacing Identity Documents Checklist

A step-by-step checklist for helping clients obtain or replace identity documents, starting with the documents that unlock others, with fee waiver prompts and a…

Identity documents · Service navigation

Plus membersPractitioner and facilitator guides

For Educators and school support staff

Restorative Conversation Guide for Teachers

A guide for teachers holding restorative conversations after conflict or harm, with preparation steps, question prompts for each person and a simple agreement record.

Conflict resolution · Restorative practice

FreeTemplates and planning tools

For Youth workers

Resume Builder

A step-by-step resume builder for young people, covering contact details, a short profile, skills, experience including volunteering and school, education, referees and a checklist.

Employment · Job applications

Plus membersPractitioner and facilitator guides

For Social workers

Risk and Protective Factors Reflection

A practitioner reflection for case formulation, mapping risk and protective factors across individual, relationship, community and structural levels, and identifying where support can strengthen…

Formulation support · Person in environment

Plus membersTemplates and planning tools

For Counsellors and therapists

Risk Consultation and Escalation Log

A simple running log of who you consulted about a client risk or safety concern, what advice you received, what you decided and when…

Clinical and professional supervision · Records of concern

Plus membersPractitioner and facilitator guides

For Social workers

Safeguarding Conversation Guide for Practitioners

A practitioner guide for responding well when someone raises a concern or makes a disclosure, with what to do and avoid, next steps and…

Safeguarding · Trauma-informed practice

Plus membersPractitioner and facilitator guides

For Social workers

Safety Planning Conversation Guide

A practitioner guide for collaborative safety planning conversations with people experiencing suicidal thoughts, covering stance, language, involving supports, making the environment safer and follow-up.

Help-seeking · Suicide prevention

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

School to Adult Life Planner

A planner for young participants leaving school, covering what they want next, work, study, day activities, living, community, supports needed and a timeline, led…

Employment · School leavers

Plus membersTemplates and planning tools

For Community services and case workers

Seasonal Hardship Planning

A planning tool for anticipating costly or difficult times of year, such as back to school, winter energy bills, holidays and heatwaves, with costs,…

Budgeting and money · Financial hardship

Plus membersTemplates and planning tools

For Counsellors and therapists

Self-Harm Conversation Record

A respectful record of a conversation about self-harm: what it does for the person, any injuries, what helps, and the agreed next steps, without…

Documentation and record keeping · Risk assessment and safety

Plus membersGroup activities

For Youth workers

Six-Session Wellbeing Group Outline

A ready-to-adapt outline for a six-session youth wellbeing group, covering connection, emotions, coping, relationships, goals and celebration, with activities and facilitator notes.

Group facilitation · Wellbeing groups

FreeTemplates and planning tools

For Counsellors and therapists

Sleep Wind-Down Routine Planner

A planner for building a personal wind-down routine for the hour before bed, with calming activity ideas, a routine table and a one-week check…

Daily routines · Sleep and rest

Plus membersTemplates and planning tools

For Community services and case workers

Social Connection Plan

A practical plan for case workers and clients to build social connection, mapping current connections, interests, local groups, barriers such as transport and cost,…

Community participation · Community resources

Plus membersTemplates and planning tools

For Social workers

Social Work Case Note Template

A case note template with purpose, what happened, assessment, actions and follow-up.

Client records and consent · Documentation and record keeping

Plus membersPractitioner and facilitator guides

For Social workers

Strengths-Based Assessment Conversation Guide

A practitioner guide for exploring strengths across personal, relational, community and cultural areas, with a question bank and a template for linking strengths to…

Intake and needs identification · Strengths-based practice

Plus membersPractitioner and facilitator guides

For Social workers

Strengths-Based Case Note Guide

A guide for social workers writing case notes that are accurate and strengths-based, recording the person's voice, strengths, context and plans, with examples and…

Documentation and record keeping · Respectful language

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