For NDIS providers and support coordinators
Support Coordination File Review Checklist
A file review for support coordination: plan, agreements, budgets, decisions, referrals, outcomes and notes.
Audit readiness · NDIS governance and registers
Resource Library
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Practical worksheets, handouts, visual supports and guides for helping professionals. Search by keyword, filter by profession or topic, and preview each resource before you download.
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For NDIS providers and support coordinators
Support Coordination Practice Policy
How support coordinators build capacity, manage conflicts of interest and keep clear records, ahead of the 2028 changes.
NDIS policies and procedures · Plan implementation
For NDIS providers and support coordinators
Support Coordination Progress and End-of-Plan Report
A report showing what has been coordinated, goals, budget use, risks, and what is recommended next.
NDIS governance and registers · Reports and letters
For NDIS providers and support coordinators
Support Coordinator Handover Template
A structured handover template for transferring a participant between support coordinators, covering goals, supports, risks, open actions, contacts and the participant's preferences.
Clinical handover · Discharge and transition planning
For Social workers
Support Group Planning Template
A template for planning a support group, covering purpose, members, facilitation, ground rules, session topics, safety and referral pathways, and evaluation.
Group facilitation · Support groups
For NDIS providers and support coordinators
Support Planning and Review Policy
How your organisation plans supports with each participant, manages risk in the plan, and reviews it at least yearly.
Audit readiness · NDIS policies and procedures
For NDIS providers and support coordinators
Support Roster Planner
A landscape weekly planner for mapping a participant's supports, who provides them and when, with key contacts and space to note gaps and preferences.
Participant goals and planning · Rostering and scheduling
For Positive behaviour support practitioners
Support Team Collaboration Planner
A planner that helps a support team agree roles, consistent language and strategies, shift handovers and review routines, so the person experiences predictable support.
Behaviour as communication · Team communication
For Disability support workers
Support Worker Reflection Log
A reflection log for support workers to think about shifts, what went well, what was hard, the person's experience, their own wellbeing and learning…
Clinician wellbeing · Reflective practice
For Disability support workers
Supported Decision-Making Guide for Support Workers
A practical guide for support workers on supporting people to make their own decisions, with the key principles, a six-step process and a simple…
Choice and control · Supported decision-making
For NDIS providers and support coordinators
Supported Decision-Making Record (SIL)
A record of how a person living in supported independent living was supported to make a decision: their will and preferences, the support they…
Dignity of risk · NDIS participant file
For Allied health and multidisciplinary teams
Teach-Back Checklist
A practitioner checklist for using teach-back to check understanding: plain language, chunking information, asking the person to explain in their own words and re-teaching…
Health communication · Health literacy
For Educators and school support staff
Teacher Wellbeing Reflection
A private reflection for teachers on workload, energy, relationships, purpose and boundaries, with what sustains them, warning signs and one supportive change.
Burnout · Clinician wellbeing
For Educators and school support staff
Teaching Classroom Expectations
A planning tool for explicitly teaching three to five positively stated classroom expectations across routines, with a teaching plan and ideas for acknowledging students.
Classroom expectations · Classroom routines
For Community services and case workers
Team Case Review Template
A template for structured team case reviews, covering the client's situation and goals, what has been tried, current concerns, the client's view, options and…
Case review · Referral and case planning
For Allied health and multidisciplinary teams
Team Communication Agreement
A template for multidisciplinary teams to agree how they communicate: channels, response times, escalation, handover, documentation and resolving disagreements.
Interdisciplinary practice · Team communication
For Allied health and multidisciplinary teams
Team Conflict Resolution Guide
A practical guide for allied health teams working through disagreements, covering early conversations, a structured resolution process, when to involve a manager and repairing…
Conflict resolution · Team communication
For Positive behaviour support practitioners
Team Debrief After a Difficult Event
A structured, supportive team debrief after a difficult event, covering wellbeing first, what happened, what helped, the person's experience, learning and follow-up, without blame.
Behaviour as communication · Debriefing and staff wellbeing
For Allied health and multidisciplinary teams
Team Induction Buddy Guide
A guide for buddies supporting new allied health team members, covering the buddy role, a first-month checklist, conversation prompts and when to involve the…
Buddy systems · Staff orientation
For Allied health and multidisciplinary teams
Team Meeting Preparation and Notes Template
A case conference template that puts the person's views first, links each discipline's update to shared goals and ends with clear actions and an…
Meeting preparation · Team communication
For Allied health and multidisciplinary teams
Team Wellbeing Check-In
A short team wellbeing check-in for meetings, with a simple rating, what is helping, what is hard and one thing the team can do,…
Clinician wellbeing · Team wellbeing
For Allied health and multidisciplinary teams
Telehealth Consent Form
A telehealth consent form covering privacy, location, emergencies, technology and limits of online care.
Client records and consent
For Allied health and multidisciplinary teams
Telehealth Session Checklist
A practitioner checklist for safe, effective telehealth sessions, covering technology, privacy, consent, the client's location and emergency plan, accessibility and follow-up.
Interdisciplinary practice · Telehealth
For Community services and case workers
Tenancy Rights Navigation Checklist
A checklist for case workers helping tenants understand and use their rights, covering repairs, rent increases, privacy, bond, discrimination, ending a lease and where…
Legal help · Tenancy rights
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