Topic

Professional practice and casework

Case planning, referrals, service navigation, team communication and practitioner reflection.

395 resources

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

Seizure Observation Record

A record of what happened before, during and after a seizure, to share with the person's doctor.

Documentation and record keeping · Health and behaviour

Plus membersTemplates and planning tools

For Counsellors and therapists

Self-Harm Conversation Record

A respectful record of a conversation about self-harm: what it does for the person, any injuries, what helps, and the agreed next steps, without…

Documentation and record keeping · Risk assessment and safety

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

Service Agreement Register

A register of signed service agreements, copies given and renewal dates.

Audit readiness · NDIS governance and registers

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

Service Agreements Policy

How your organisation develops, explains, signs and updates service agreements with participants.

Audit readiness · NDIS policies and procedures

FreeTemplates and planning tools

For Allied health and multidisciplinary teams

Service Feedback Form

A short feedback form for allied health clients and families about goals, explanations, involvement in decisions, home programs and overall experience, with an anonymous…

Feedback and complaints · Progress review

Plus membersEasy Read resources

For Allied health and multidisciplinary teams

Service Information Easy Read Template

An Easy Read template for explaining an allied health service: who we are, what we do, what happens at appointments, costs, your rights and…

Accessible information · Appointment information

Plus membersPrintable worksheets

For Community services and case workers

Service Navigation Map

A person-centred map of the services someone is involved with, what each one does, key contacts, next steps and who to call when.

Service navigation · Support networks

Plus membersTemplates and planning tools

For Counsellors and therapists

Session Notes Template: SOAP and DAP

SOAP and DAP session note templates, with fictional examples, and tips for brief, factual and respectful notes.

Client records and consent · Documentation and record keeping

FreePrintable worksheets

For Counsellors and therapists

Session Opening Check-In Card

A short check-in card clients complete at the start of a session to reflect on the week, set the focus for today and flag…

Session planning and structure

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

Sexual Safety and Relationships Policy

How your organisation supports people's rights to relationships and sexuality, and prevents and responds to sexual harm.

Consent and respectful relationships · NDIS policies and procedures

FreePractitioner and facilitator guides

For Allied health and multidisciplinary teams

Shared Decision-Making Conversation Guide

A conversation guide and option grid that help practitioners and people make decisions together, based on the options available and what matters most to…

Collaborative goal setting · Shared decision-making

Plus membersTemplates and planning tools

For Disability support workers

Shift Handover Notes Template

A structured shift handover template for support workers, covering the person's wellbeing, activities, health and medication notes, incidents, follow-ups and what the person wants…

Documentation and record keeping · Shift handover

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

Shift Notes Form

A shift note form covering support delivered, the person's voice, goals, health, and what the next shift should know.

Documentation and record keeping · SIL house records

Plus membersChecklists

For NDIS providers and support coordinators

SIL and SDA Agreements Compliance Checklist

A checklist of what SIL service agreements and SDA agreements must cover, including separate agreements, conflicts of interest, 90 days' notice, repairs, visitors and…

NDIS governance and registers · Service agreements

Plus membersChecklists

For NDIS providers and support coordinators

SIL House Induction Checklist for Workers

A house-specific induction checklist for support workers starting in a supported independent living home, covering the people who live there, safety, behaviour support, reporting…

NDIS worker file · Safeguarding

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

SIL Module 5A Evidence Map

A map from each SIL standard to the policy and record that demonstrates it, using the documents in this library.

Audit readiness · NDIS governance and registers

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

SIL Practice Governance and Workforce Competency Framework

How your SIL service makes sure workers have the training, skills and supervision to deliver evidence-informed support.

NDIS policies and procedures · Practice leadership

FreeChecklists

For NDIS providers and support coordinators

SIL Practice Standards Self-Assessment

A self-assessment against the four new supported independent living Practice Standards that apply from 1 July 2026, with space to note your evidence and…

Audit readiness · NDIS governance and registers

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

SIL Safeguarding Policy and Procedure

How your SIL homes balance dignity of risk with safety, and manage harm between people who share a home.

NDIS policies and procedures · Safeguarding

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

SIL Supported Decision-Making Policy and Procedure

How SIL workers support each person to understand and make genuine decisions about their home, supports and community.

NDIS policies and procedures · Supported decision-making

FreePractitioner and facilitator guides

For Social workers

Simple Genogram Guide

A practitioner guide to drawing a simple, inclusive family diagram with a person, with a relationship line key, prompts and space to draw.

Family systems · Support networks

Plus membersGroup activities

For Youth workers

Six-Session Wellbeing Group Outline

A ready-to-adapt outline for a six-session youth wellbeing group, covering connection, emotions, coping, relationships, goals and celebration, with activities and facilitator notes.

Group facilitation · Wellbeing groups

Plus membersTemplates and planning tools

For NDIS providers and support coordinators

Smoke Alarm and Fire Safety Log

A log for testing smoke alarms, fire equipment and exits.

Emergency preparedness · SIL house records

Plus membersTemplates and planning tools

For Community services and case workers

Social Connection Plan

A practical plan for case workers and clients to build social connection, mapping current connections, interests, local groups, barriers such as transport and cost,…

Community participation · Community resources

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