For NDIS providers and support coordinators
Medication Management Policy and Procedure
How workers support people with medication safely, including storage, records, PRN, errors and refusal.
Audit readiness · Medication support
Resource Library
Practical worksheets, handouts, visual supports and guides for helping professionals. Search by keyword, filter by profession or topic, and preview each resource before you download.
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244 resources
For NDIS providers and support coordinators
How workers support people with medication safely, including storage, records, PRN, errors and refusal.
Audit readiness · Medication support
For NDIS providers and support coordinators
A record of medicines received, counted, returned and destroyed, including Schedule 8 counts.
Audit readiness · Medication support
For Occupational therapists
An OT-informed planner for choosing and setting up memory aids for everyday tasks, from calendars and checklists to phone reminders and routines, with a…
Executive functioning · Independent living
For NDIS providers and support coordinators
A checklist for the certification mid-term audit at 18 months, and for registration renewal.
Audit readiness · NDIS governance and registers
For NDIS providers and support coordinators
What to do when a participant cannot be found, with a one-page profile for police.
Incident management · NDIS policies and procedures
For NDIS providers and support coordinators
A monthly walk-through for team leaders, covering people, practice, records and safety.
Audit readiness · SIL house records
For Social workers
A practical moving checklist for clients and workers, covering timelines, bond and leases, utilities, mail, services to update, packing and settling in to a…
Housing and practical stability · Moving home
For Speech pathologists
A wallet-sized communication card the person can show to others, explaining how they communicate and how others can help, with space for an emergency…
Communication cards and passports · Communication partner strategies
For Disability support workers
A person-centred health profile to take to appointments and hospital, covering communication, health conditions, medicines, allergies, how to support the person and who to…
Health appointments · Health communication
For NDIS providers and support coordinators
A one-place index of the evidence a registered provider holds for each Core Module Practice Standard: what it is, where it is kept, who…
Audit readiness · Documentation and record keeping
For NDIS providers and support coordinators
The complete list of policies, forms, registers and house records a registered NDIS provider or SIL home is likely to need, to tick off…
Audit readiness · NDIS governance and registers
For NDIS providers and support coordinators
A plain-language service agreement covering supports, prices, responsibilities, cancellations, changes, feedback and ending the agreement.
Audit readiness · NDIS participant file
For NDIS providers and support coordinators
A record of how current residents were consulted before a new housemate moves into a shared home, and how everyone's needs, preferences and safety…
Shared living · SIL house records
For Positive behaviour support practitioners
A one-page profile capturing who the person is, what matters to them, what a good day looks like, how they communicate and the support…
Choice and control · Person-centred planning
For NDIS providers and support coordinators
How to talk openly with a person and their family after something has gone wrong.
Incident management · NDIS policies and procedures
For NDIS providers and support coordinators
A full induction checklist for new workers, covering the NDIS, policies, safety, systems and participants.
Audit readiness · NDIS worker file
For Community services and case workers
A worker safety checklist for home and outreach visits, covering planning, check-in systems, arriving, during the visit, leaving if unsafe and debriefing.
Worker safety
For NDIS providers and support coordinators
A checklist of everything a complete participant file should hold, which doubles as a file audit tool.
Audit readiness · Documentation and record keeping
For NDIS providers and support coordinators
A complete intake form for new participants: contacts, plan details, supports, health, communication, risks and preferences.
Audit readiness · NDIS participant file
For NDIS providers and support coordinators
How your organisation protects participants' money and belongings, and keeps a clear record of each transaction.
Audit readiness · Budgeting and money
For NDIS providers and support coordinators
A record for handling a participant's money and property in a shared home: what the person has agreed to, every transaction with receipts, monthly…
Budgeting and money · NDIS participant file
For NDIS providers and support coordinators
A two-page snapshot so that a new worker can support a person well, safely and respectfully from the first shift.
NDIS participant file · Person-centred planning
For NDIS providers and support coordinators
A short, accessible check-in for providers and support coordinators to ask participants how their supports are going, what is working, what is not and…
Feedback and complaints · NDIS participant file
For NDIS providers and support coordinators
A welcome pack for new participants: who you are, what to expect, rights, how to reach you, and what to do in an emergency.
Audit readiness · NDIS participant file
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[contact-field label="What resource or topic would help you?" required="1" pmsContentRestriction=",all,,,,," type="textarea"/] [contact-field label="Your profession" options="Counsellor or therapist,Psychologist,Social worker,Disability support worker,NDIS provider or support coordinator,Behaviour support practitioner,Youth worker,Occupational therapist,Speech pathologist,Educator or school staff,Community services or case worker,Allied health,Other" pmsContentRestriction=",all,,,,," type="select"/] [contact-field label="Email, if you would like us to tell you when it is ready" pmsContentRestriction=",all,,,,," type="email"/]Please do not include client details.
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