Age group
Resources for professional use rather than for clients.
179 resources
For Youth workers
A checklist for youth outreach workers covering preparation, approaching young people, building trust, safety, follow-up and recording, for street, school and community outreach.
Outreach engagement · Worker safety
For Community services and case workers
A worker safety checklist for home and outreach visits, covering planning, check-in systems, arriving, during the visit, leaving if unsafe and debriefing.
Worker safety
For Occupational therapists
An OT session plan for coaching parents in everyday routines, covering the family's goal, observing the routine, reflecting together, trying strategies and planning practice.
Family routines · Parent coaching
For Community services and case workers
A strengths-based conversation guide for case workers to explore what parents want help with, covering routines, behaviour, wellbeing, practical needs and preferred supports.
Parenting support · Referral and case planning
For Allied health and multidisciplinary teams
A practical guide to respectful, person-centred language in conversations and records, with common phrases to rethink, alternatives, and guidance on asking people how they…
Documentation and record keeping · Respectful language
For Allied health and multidisciplinary teams
A one-page plain-language summary template for clinical reports, covering why we met, what we found, what it means, what we recommend and what happens…
Health literacy · Plain language reports
For NDIS providers and support coordinators
A timeline planner for the months leading up to a plan reassessment, mapping tasks such as gathering reports, reviewing goals and preparing the participant's…
Evidence and reports · Plan reviews
For Positive behaviour support practitioners
A simple tracker for teams to notice and increase positive interactions with the person they support, with tallies for positive and corrective interactions and…
Positive interactions · Proactive support strategies
For Social workers
A structured reflection for social workers on their own identities, privilege and power in practice relationships, how these shape decisions and what anti-oppressive practice…
Critical reflection · Cultural safety
For NDIS providers and support coordinators
An observation and coaching record for house leaders: what good support looks like in a person's home, what was seen on shift, feedback given…
Active support and engagement · Practice leadership
For Social workers
A personal wellbeing plan for social workers covering what sustains me, early warning signs, daily and weekly practices, supervision, boundaries and support contacts.
Burnout · Clinical and professional supervision
For Positive behaviour support practitioners
A team planner for strategies that make good days more likely: changes to environments, routines, communication, choice and meaningful activity.
Environmental and contextual factors · Proactive support strategies
For Allied health and multidisciplinary teams
A reflection for practitioners on professional boundaries, covering gifts, self-disclosure, social media, dual relationships, contact outside work and warning signs, for supervision.
Clinical and professional supervision · Professional boundaries
For Allied health and multidisciplinary teams
A person-led progress review template that compares the person's and the team's views of each shared goal, captures what helped and agrees adjustments and…
Collaborative goal setting · Progress review
For Social workers
A set of open, respectful conversation prompts across eight psychosocial areas to help social workers explore needs and strengths without a checklist feel.
Intake and needs identification · Person in environment
For Allied health and multidisciplinary teams
A planner for small-scale quality improvement projects using plan, do, study, act cycles, from defining the problem and aim to measures, changes to test…
Outcome measurement · Quality improvement
For Social workers
Message templates and a conversation guide for social workers reconnecting with clients after missed appointments, focusing on welfare, barriers and making it easy to…
Client engagement · Engagement and follow-up
For Positive behaviour support practitioners
A team reflection on the demands placed on a person, such as tasks, rules, expectations and requests, which are necessary, which can be reduced…
Demands and expectations · Environmental and contextual factors
For Community services and case workers
A checklist and record for preparing warm, consent-based referrals: confirming the need, preferences, information to share, follow-up and what happens while the person waits.
Referral and case planning · Service navigation
For Allied health and multidisciplinary teams
A structured log for reflecting on practice experiences, covering what happened, thoughts and feelings, what went well, what could change, learning and next actions.
Clinical and professional supervision · Reflective practice
For Educators and school support staff
A template for classroom teachers to leave essential information for relief teachers, covering routines, students with additional needs, health plans, behaviour supports and key…
Classroom routines · Inclusive education
For Disability support workers
A practical guide for support workers on respectful everyday language, covering talking with the person, talking about the person, avoiding infantilising language and asking…
Respectful language · Values in support work
For Community services and case workers
A guide for community services staff on receiving and responding to complaints, covering listening, acknowledging, investigating, responding, learning and supporting staff.
Feedback and complaints · Handling complaints
For Social workers
A practitioner reflection for case formulation, mapping risk and protective factors across individual, relationship, community and structural levels, and identifying where support can strengthen…
Formulation support · Person in environment
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