Topic
Making sure the person's own views are heard and recorded.
7 resources
For NDIS providers and support coordinators
An accessible feedback form with faces, simple questions and space for compliments, concerns and ideas, explaining how feedback is used and other ways to…
Accessible information · Feedback and complaints
For NDIS providers and support coordinators
A plan for making meetings accessible for participants with communication needs, covering preparation, communication methods, supports, the environment, pacing and checking understanding.
Communication access · Meeting preparation
For NDIS providers and support coordinators
A simple daily notes template for providers and workers linking supports delivered to the participant's goals, with the participant's comments, highlights and follow-ups.
Documentation and record keeping · Participant voice
For NDIS providers and support coordinators
A plain-language meeting notes template for meetings with participants, covering who came, what we talked about, what was decided, who will do what and…
Accessible information · Meeting records
For NDIS providers and support coordinators
A participant input template for provider progress reports, so the person's own views on goals, supports, what is working and what they want next…
Advocacy and self-advocacy · Participant voice
For NDIS providers and support coordinators
A short, accessible check-in for providers and support coordinators to ask participants how their supports are going, what is working, what is not and…
Feedback and complaints · Participant satisfaction
For NDIS providers and support coordinators
A log for recording community and social participation, linked to the participant's goals, with their own comments on what they enjoyed and what they…
Community participation · Participant voice
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