Resource Library
Practical worksheets, handouts, visual supports and guides for helping professionals. Search by keyword, filter by profession or topic, and preview each resource before you download.
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89 resources
For Community services and case workers
A checklist for exploring housing options with clients, from crisis and transitional accommodation to social, community and private rental, with eligibility, documents and next…
Housing and practical stability · Service navigation
For Youth workers
A non-judgemental guide to talking with young people about alcohol and drugs, and reducing harm.
Alcohol and other drugs · Help-seeking
For Community services and case workers
A navigation guide for workers on alcohol and other drug support, from harm reduction and counselling to withdrawal and residential services, family support and…
Alcohol and drug services · Alcohol and other drugs
For Counsellors and therapists
Practical wording for asking directly about suicide, responding with care, and what to do next, based on evidence that asking does not put the…
Communication skills · Risk assessment and safety
For Occupational therapists
An OT-informed menu of attention and focus strategies across the environment, the task and the body, with a planning table to trial strategies at…
Attention and focus · Classroom regulation
For Youth workers
A collaborative plan for young people returning to school or study after time away, covering what got in the way, what would help, a…
School and work readiness · School engagement
For Counsellors and therapists
A gentle calm place visualisation script for practitioners to read aloud or record as audio, with options for real or imagined places, an eyes-open…
Mindfulness and grounding · Relaxation and imagery
For Community services and case workers
A summary to end a case well: goals met, supports in place, risks, and how to come back.
Case review and exit planning · Client records and consent
For Community services and case workers
A client-led case plan template covering the client's goals in their words, strengths, barriers, actions, who is responsible, timeframes and review.
Collaborative goal setting · Referral and case planning
For Community services and case workers
A tool for case workers and supervisors to review a caseload, considering risk, urgency, complexity and client goals, to plan contact frequency and identify…
Caseload management · Clinical and professional supervision
For Social workers
A plan for young people moving from children's to adult health, disability or mental health services, covering services changing, new contacts, skills, information to…
Child to adult services · Discharge and transition planning
For Educators and school support staff
A class activity for creating a shared agreement on bullying, covering what bullying is, how we treat each other, what to do if we…
Bullying · Classroom expectations
For Community services and case workers
A short, accessible feedback survey for community services, asking about respect, being listened to, getting help, ease of access and suggestions, with an anonymous…
Client engagement · Feedback and complaints
For Community services and case workers
A referral form covering needs, urgency, consent and safety alerts.
Client records and consent · Referral and case planning
For Educators and school support staff
A student-friendly rubric for self and peer assessment of collaboration skills, covering contributing ideas, listening, sharing tasks, solving problems and encouraging others.
Group work skills · Social skills
For Social workers
A template for social workers and teams to map local services and supports by need, recording contacts, eligibility, costs, wait times, cultural safety and…
Community resources · Referral and case planning
For Counsellors and therapists
A record for when a client talks about hurting someone else: what was said, who may be at risk, the advice sought, what was…
Confidentiality · Documentation and record keeping
For Community services and case workers
A plain-language consent form for sharing client information between agencies.
Client records and consent · Confidentiality
For Social workers
A social work critical reflection tool for examining a practice situation through assumptions, power, structural factors and values, leading to changes in practice.
Critical reflection · Reflective practice
For Community services and case workers
A client-led plan for staying connected to culture, community, language, family and country or homeland, with people and places that matter and support needed.
Cultural connection · Cultural safety
For Youth workers
A step-by-step plan for young people and workers responding to cyberbullying: staying safe, keeping evidence, blocking and reporting, telling trusted people and escalating serious…
Bullying · Online safety
For Youth workers
A decision guide for youth workers balancing young people's rights and autonomy with duty of care, covering risk, the young person's views, options, consultation…
Duty of care · Safeguarding
For Community services and case workers
A plan for case workers and clients working towards employment, mapping strengths, barriers such as transport, childcare, health and documents, supports and next steps.
Employment · Employment planning
For Community services and case workers
A reflection for workers and teams on why people may not engage with a service, looking at practical, emotional, cultural and service barriers, and…
Client engagement · Critical reflection
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