About this resource
The Australian Privacy Principles require clear information on how personal information is handled. This notice covers it in plain language for participants and families. Your full privacy policy should sit behind it.
Purpose
A plain-English privacy notice to give participants: what you collect, why, who sees it, and how to get in touch.
Who it is for
Primary profession: NDIS providers and support coordinators. Also relevant for disability support workers, positive behaviour support practitioners.
Client or participant group: Registered NDIS providers: directors, quality and compliance staff, house and team leaders.
Practice setting: Registered NDIS providers, including supported independent living homes.
Suggested uses
- Day-to-day records for a registered provider
- Audit evidence that a process is used in practice
- Induction and team training
Instructions for practitioners
- Add your organisation's name and details, and delete what does not apply.
- Show workers how and when to use it, and where completed copies are stored.
- Complete it at the time, in plain and respectful language.
- Check a sample regularly and add any improvements to your Continuous Improvement Register.
Accessibility considerations
Clear tables with room to write. The Word version can be filled in on screen.
Scope and limitations
An editable template and practical record. It is not legal advice and does not by itself show that a provider meets the NDIS Practice Standards. Check it against the current Practice Standards, NDIS rules, your registration groups and your state or territory's laws, and adapt it to how your service really works.
Research basis
Registered NDIS providers are assessed against the Core Module of the NDIS Practice Standards. The quality indicators expect documented systems that are used in practice, not only written down. This document is organised around those indicators; using it does not by itself demonstrate compliance. Under the Notifiable Data Breaches scheme, organisations covered by the Privacy Act must assess a suspected eligible data breach quickly and notify affected individuals and the Office of the Australian Information Commissioner of an eligible breach.
- National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 (Cth). https://www.legislation.gov.au/F2018L00631/latest/text
- National Disability Insurance Scheme (Quality Indicators for NDIS Practice Standards) Guidelines 2018 (Cth). https://www.legislation.gov.au/F2018L00700/latest/text
- NDIS Quality and Safeguards Commission. NDIS Practice Standards and Quality Indicators. https://www.ndiscommission.gov.au/rules-and-standards/ndis-practice-standards
- Office of the Australian Information Commissioner. About the Notifiable Data Breaches scheme. https://www.oaic.gov.au/privacy/notifiable-data-breaches/about-the-notifiable-data-breaches-scheme
What is included
A 2-page printable A4 PDF, including a practitioner notes page with the research basis (version 1.0).
Originality
Original Practitioner Plus content: wording, activity structure, layout and icons were created for this resource. No third-party worksheets, illustrations or text were reproduced. Written for Practitioner Plus from the NDIS Practice Standards and NDIS rules listed in the research basis; no third-party template was used. It is not an NDIS Commission form.
