For Community services and case workers
Client Referral Form
A referral form covering needs, urgency, consent and safety alerts.
Client records and consent · Referral and case planning
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Practical worksheets, handouts, visual supports and guides for helping professionals. Search by keyword, filter by profession or topic, and preview each resource before you download.
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7 resources
For Community services and case workers
Consent to Share Information Form
A plain-language consent form for sharing client information between agencies.
Client records and consent · Confidentiality
For Social workers
Housing Application Preparation Checklist
A checklist for preparing strong social and community housing applications, covering documents, evidence of need, support letters, housing requirements and keeping applications current.
Housing and practical stability · Social housing applications
For Community services and case workers
Income Support Appointment Preparation
A client-friendly preparation sheet for income support appointments, covering what to bring, questions to ask, notes during the appointment and next steps.
Income support · Meeting preparation
For Youth workers
Understanding Consent
A plain-language resource for young people about consent in relationships: what it is, what it is not, checking in, the age of consent, and…
Consent and respectful relationships · Healthy relationships
For Counsellors and therapists
What to Expect from Counselling
A plain-language explainer for new clients covering what counselling is, the first sessions, confidentiality and its limits, their rights, getting the most out of…
Client engagement · Psychoeducation
For Youth workers
Youth Intake Conversation Guide
A guide for first conversations with young people that explains confidentiality honestly, starts with what they want and covers key life areas without turning…
Intake and needs identification · Youth engagement
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[contact-field label="What resource or topic would help you?" required="1" pmsContentRestriction=",all,,,,," type="textarea"/] [contact-field label="Your profession" options="Counsellor or therapist,Psychologist,Social worker,Disability support worker,NDIS provider or support coordinator,Behaviour support practitioner,Youth worker,Occupational therapist,Speech pathologist,Educator or school staff,Community services or case worker,Allied health,Other" pmsContentRestriction=",all,,,,," type="select"/] [contact-field label="Email, if you would like us to tell you when it is ready" pmsContentRestriction=",all,,,,," type="email"/]Please do not include client details.
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