Topic
Helping people know what to expect from appointments.
3 resources
For Allied health and multidisciplinary teams
A plain-language template letter for first appointments, explaining what to expect, what to bring, costs, accessibility, cancellations, privacy and how to contact the service.
Appointment information · Client engagement
For Allied health and multidisciplinary teams
A plan for designing appointments that support understanding, covering preparation, plain language, visual aids, teach-back, written take-home information and follow-up.
Appointment information · Health literacy
For Allied health and multidisciplinary teams
An Easy Read template for explaining an allied health service: who we are, what we do, what happens at appointments, costs, your rights and…
Accessible information · Appointment information
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