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2 resources
For Community services and case workers
A plain-language explainer for clients starting case management, covering what case management is, what to expect from your worker, your role, privacy, feedback and…
Case management · Client rights and responsibilities
For Social workers
A plain-language explainer for clients about privacy, what information is kept, who it may be shared with and why, their choices, and the limits…
Informed consent · Privacy and information sharing
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