For Social workers
Complaint Letter Template
A plain-language complaint letter template clients can adapt, with guidance on describing what happened, the impact, what they want, deadlines and where to go…
Advocacy and self-advocacy · Complaints
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7 resources
For NDIS providers and support coordinators
Feedback and Complaints (Easy Read)
An Easy Read guide for participants on giving feedback and making complaints: your right to speak up, how to do it, what happens next…
Accessible information · Advocacy and self-advocacy
For Disability support workers
Making a Complaint (Easy Read)
An Easy Read guide to speaking up when something is not right in everyday life, from shops to health and housing services, with simple…
Accessible information · Advocacy and self-advocacy
For Disability support workers
My Rights (Easy Read)
An Easy Read guide to everyday rights for people with disability, including respect, choice, privacy, safety, speaking up and being included, with space to…
Accessible information · Advocacy and self-advocacy
For NDIS providers and support coordinators
My Voice in Progress Reports
A participant input template for provider progress reports, so the person's own views on goals, supports, what is working and what they want next…
Advocacy and self-advocacy · Participant voice
For NDIS providers and support coordinators
Planning Meeting Preparation Pack
A practical pack that helps participants and supporters prepare for a planning or review meeting: what has changed, what to bring, questions to ask…
Advocacy and self-advocacy · Choice and control
For Social workers
Self-Advocacy Planner
A planner that helps people prepare to speak up about a decision or service issue: what happened, what they want, key points, who can…
Advocacy and self-advocacy
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